Refund & Cancellation Policy

Legacy Haven Prime

Legacy Haven Prime provides structured community placement, onboarding, and ongoing program oversight. Due to the nature of our services, the following policies apply:

Community Fee

• The Community Fee is a non-refundable reservation and onboarding fee.

• This fee secures a participant’s spot in the program, covers administrative processing, background review coordination, and onboarding preparation.

• Once paid, the Community Fee is not refundable under any circumstances.

Monthly Membership Fees

• Monthly Membership fees are billed in advance.

• Membership fees are non-refundable once a billing cycle has begun.

• If a participant exits the program mid-cycle, payment remains due for that billing period.

Cancellations

• Participants may cancel future membership by providing written notice at least 7 days prior to the next billing date.

• Cancellations submitted after this window will take effect the following billing cycle.

Exceptions

• Refunds are not issued for early departures, dismissal due to program violations, or failure to meet participation requirements.

For questions regarding this policy, please contact:

info@legacyhavenprime.com